For the best Thalamus Video experience, we recommend using the most updated browser versions of Google Chrome or Microsoft Edge. While Safari is supported, Thalamus Video is powered by Zoom’s Web SDK, and some features are not fully supported in Safari, which may affect your experience.
Instructions for Google Chrome are presented here:
Google Chrome:
- Open Chrome.
- Go to a site that wants to use your microphone and camera.
- When prompted, choose "Allow".
Change a site's camera & microphone permissions:
- Open Chrome.
- At the top right, click More
Settings.
- Under "Settings," click Cookies and site permissions.
- Click Camera or Microphone.
- Ensure Ask before accessing is off.
- Review your Blocked sites to ensure https://app/thalamusgme.com/ is not listed.
-
To remove an existing exception or permission: To the right of the URL, click Delete
.
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To allow a site that you already blocked: Under "Blocked," select the site's name and change the camera or microphone permission to "Allow."
If you're using a Chrome device at work or school, your network administrator is able to set camera and microphone settings for you, in case you can't change them here.
Screen Sharing
When you begin screen sharing, you can choose whether to include your device's audio. The behavior differs depending on the sharing option selected:
- Share Tab - Both device sound and your microphone audio are shared with other participants.
-
Share Window - Device sound is shared; however, your microphone is automatically muted during the share.
-
- NOTE: If you share a window and enable device sound, your microphone will be muted for the duration of the share. This means other participants will hear only the shared device audio, not your microphone input.
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Sharing device sound is available when using Chrome or Edge browser(s).