As of June 29, 2024, this guide will include Network Configuration Settings for Thalamus Video.
To ensure a streamlined use of all Thalamus Products (Thalamus Core, Cortex, Cerebellum, Thalamus Video), we recommend that you work with your IT department (university or hospital) to add our top-level domain thalamusgme.com to your institution's allowlist for both web access and email.
The information below describes the domain names that must be accessible to utilize the Thalamus product. Please ensure that access is granted to all domains listed below. If you have purchased access to Thalamus Video, additional domains and ports are listed in the next section.
For web access, allow the fully qualified (FQDN) domain names:
- *.okta.com
- thalamusgme.com
- auth.thalamusgme.com
- portal.thalamusgme.com
- app.thalamusgme.com
- api.thalamusgme.com
- pdfgeneration.thalamusgme.com
- video.thalamusgme.com
- video-api.thalamusgme.com
- cortex-api.thalamusgme.com
- cortexapp.thalamusgme.com
- cortexapp-api.thalamusgme.com
For email, allow mail domain:
- thalamusgme.com
Thalamus Video Network Firewall or Proxy Server Settings
As of June 2024, Thalamus Video was updated to provide superior video quality and performance to applicants and programs during residency and fellowship interviews. The solution combines Thalamus's best-in-class video interview platform and Zoom webRTC technologies.
This update to Thalamus Video provides several benefits to all users, including:
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Improved audio/video quality, including enhanced noise cancellation and connectivity
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Optimized screen sharing and presenter layouts, including the ability to see participants while screen sharing and share device audio in addition to video.
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Increased attendee capacity and scalability for large group sessions
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Improved performance for virtual background and blur functionality
Please contact your institutional IT departments to ensure use of this feature is not blocked or restricted due to network firewall settings.
For the Thalamus video platform, please allow these additional domains and ports.
- *.zoom.us
| Protocol | Ports |
| TCP | 80, 443, 8801, 8802 |
| UDP | 3478, 3479, 8801-8810 |
IP Address Ranges
Please see more details at Zoom network firewall or proxy server settings.
A note about Thalamus Video troubleshooting for IT professionals:
Thalamus Video requires the use of SharedArrayBuffer, which in turn requires cross-origin isolation. If cross-origin isolation is not available for connections between the browser and video.thalamusgme.com, this can sometimes be addressed by clearing or enabling hardware acceleration for the user's browser.