Programs have the option of sending surveys when applicants are invited to interview or after they have been invited.
To view the steps for sending a survey with an interview invitation, visit our user guide for Inviting Applicants to Interview.
NOTE: All surveys can be sent at any time throughout the recruitment season. We strongly suggest that the Post-Interview and Post-Match surveys are sent separately from the Pre-Interview Surveys after the interview or Match is complete.
Sending a Post-Interview or Post-Match Survey to Applicants
- Navigate to the "Applicants" page from the upper menu at the top
- Click the checkbox or “Select All” applicants that the survey should be sent to
Alternatively, you can select the 3 dots action button next to an individual applicant and select “Send Survey” to one applicant at a time. - Click the “Action” button
- Select “Send Survey”
- The Send Survey modal will open where you will click the dropdown for “Select surveys to send"
- Select the checkbox next to any surveys that should be sent.
- The "Send to # applicants" button will display the number of applicants selected to receive the survey. Click the Send button to send; select Cancel if you no longer wish to send the surveys.
- A confirmation message will appear in the upper right-hand corner of your screen.
- Once the applicant has been sent a survey, they will receive a notification informing them of the survey and/or if any changes have been made to one that has been sent to them previously.
NOTE: The notification can be customized via the "Applicant Survey Assigned" email template. To customize email templates see Managing/ Editing Automatic Email Templates)
For additional questions or support please contact our team by submitting a ticket here or from the teal "Contact Thalamus Customer Support" button in the lower right hand corner of any page of our website.