Wait List / Waitlist Types

Question: I received notification of a wait list opening, and when I sign in I am unable to schedule for the calendar date. 


Thalamus offered two types of wait lists, pooled and ordered:

1) In a”pooled” wait list: When a position opens, all candidates on the list for that date are emailed. As you can imagine, many applicants are likely undertaking a similar strategy of trying to sign up quickly and unfortunately someone has to be first. Spots may fill very quickly, but the system is functioning technically appropriately.

To optimize securing a spot, we would recommend refreshing your page if you are on your calendar or potentially using our mobile app as it may allow for a faster response. Please be advised that delivery of email can also be delayed for various reasons on the client side which could impact when you are informed vs. another (sometimes wait list positions fill in less than a minute, and if using university specific emails, they may be delayed due to university IT settings). Some programs also have very long wait lists. As you can imagine, longer wait lists make securing a spot more challenging. But we can assure you that the wait list is functioning appropriately technically.

2) In an “ordered” wait list: When a position opens, the first person on the list is notified and given a certain number of hours to sign up before the system moves on to the next person on the wait list. Should this program use this wait list, you’d receive a message notifying you and denoting the number of hours provided to sign up. Please note, as part of our privacy policy and user agreements with programs, we are unable to disclose your position on an ordered wait list.

The type of wait list the program is running will be listed in the specific event on the calendar. Note, programs may also change the type of wait list setting at their discretion.


If you have further questions about the program's waitlist, please contact the program to find out more information. 


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