Ensure faculty users can access their existing Thalamus account.
1. Configure / validate faculty user access
1. Navigate to the Administration page of your account.
2. View the details in the Finalized Account Date column
3. Check if the Account Finalized field indicates:
- Invitation not sent: account token has not been sent.
- Invitation pending: account token is still valid and user can finalize account on their own.
- Invitation expired: account token has expired for this user.
To resend the account token, take the following steps:
1. Select Invitation expired
2. When prompted, select Confirm in the Resend Invitation pop-up