Viewing and Managing the Thalamus Video Admin Hub

The Thalamus Video Admin Hub (formerly Master View) is where Thalamus Administrators and Coordinators can use to view and manage all Thalamus Video sessions.
 
IMPORTANT: Itineraries must be created with at least on Thalamus Video virtual session and the itinerary must be published to view in the Admin Hub.

NOTE: This feature that is only available for programs who use Thalamus Video to conduct their interviews. It is not available if using a third-party video application (i.e., Zoom, Teams, Webex).


To access the page: 

  1. Click on "Schedule" in the top menu bar
  2. Select "Admin Hub" in the drop down list

You can view all virtual interview sessions scheduled, or filter by the interview session date. 

All events appear by default, but you can select a particular date using the "Filter By:" dropdown. You can reset the view by clicking on the "Reset" button

There are three tabs to toggle between all interview dates. 

  1. Active shows all interview sessions that are currently active
  2. Previous lists any sessions that have been completed or were previously scheduled
  3. Upcoming shows all future scheduled sessions

Note: You will only see sessions in the Thalamus Video Admin Hub once they have been published. 

Each column header below holds specific information. This information updates dynamically in real time, so you will not need to refresh your view to see changes.  Below will explain each one

  1. Sessions shows the name of the session type chosen
  2. Session ID is the specific ID shown on the itinerary session
  3. Room Name is the number assigned to the specific room.  Click on the Room Name number to join the room
  4. Start Time shows the start time
  5. End Time shows the ending time
  6. Remaining displays the amount of time remaining until the schedule end time
  7. Participants denotes the number of individuals currently in the room out of those assigned.  The names will display upon hover. 
  8. Actions denote specific actions that can be taken in the Admin Hub.

View Active Participants

Click on the link for the session you wish to view the active applicants 

 

Thalamus Video Admin Hub Notifications/Actions

There are four actions you can take while there is an active room.  An active room is displayed with a green dot on the left hand side, indicating that there are participants in the room and are actively talking. 

  1. Manual "Virtual Knock": (hand knocking icon) clicking on this will send a message into the room with this message:
    "There are "X" minutes left in the interview.  Prepare to finish your discussions!"
    • An automatic knock will be delivered into the session at the set Virtual Knock Interval (if not customized, the notification will appear when there are 5 minutes remaining).
      To customize the knock interval see the Virtual Knock Interval for Thalamus Video (Automatic Notification)
    • Once the virtual knock icon has been pressed, a counter badge will appear next to the knock button, indicating the number of knocks that have already been sent into the room.
      Note: The counter will only appear until the meeting has ended, once the meeting has ended it will reset.

  2. Send Custom Message: (thought bubble icon) will allow you to send a message to all participants in the particular room A. Type the Message in the comment box B. Click "Send Message" to broadcast the message in each participant room. Once the custom message icon has been pressed, a counter badge will appear next to the custom message button, indicating the number of messages that have already been sent into the room.
  3. End Meeting: (Red "X") will automatically close the room immediately upon clicking it
  4. Joining a Room: (Join) will allow you join the room and will open Thalamus Video in a new tab within your browser. 

Sending Bulk Notifications

Programs have the option to send the "knock" or "customer notification" to multiple rooms at once.  

  1. Select the box to the left of "Sessions" header to bulk select all sessions on the page.  Or select any sessions by clicking the box next to each session you want to be notified. When toggling pages, any previous sessions selected will saved
  2. Confirm the number of sessions selected at the top of the list view
  3. Select "Knock Notification" (hand knocking icon) or the "Custom Notification" (bell icon) to select the bulk notification
  4. A message will appear that the notification has been sent 

Reopening a Forced Closed Room

If a room is forced closed by pressing the red "x" for a session, it can be reopened for participants to join again.  

  1. Reopening a room: (Reopen) If a room is closed using the red X, users are able to reopen the room by clicking "Reopen". 
  2. A confirmation window will appear to confirm that you would like to reopen the room:
  3. Once "Reopen" is selected, the icons to Join, Knock, Send Custom Message, and End Meeting reappear.
Was this article helpful?
0 out of 0 found this helpful