To ensure a streamlined use of the Thalamus software for which our customers are accustomed, we recommend that you please work with your IT department (university or hospital) to whitelist our top-level domain thalamusgme.com for both web access and email.
- Recommend Running the Twilio WebRTC Diagnostics Test: https://networktest.twilio.com/
If you prefer to grant access on a more granular and controlled level, please allow the following domains:
For web access, allow the fully qualified (FQDN) domain names:
app.thalamusgme.com |
video.thalamusgme.com |
api.thalamusgme.com |
For email, allow mail domain:
thalamusgme.com |
For our virtual meeting service, please allow these additional domains and/or IP addresses. There are two options, but you only need to choose one.
1. Allow all subdomains *.twilio.com |
Or
2. Allow the following: Hostnames:
|
IP Address Ranges:
us1 |
US East Coast (Virginia) |
34.203.254.0 - 34.203.254.255 |
us2 |
US West Coast (Oregon) |
34.216.110.128 - 34.216.110.159 |
UDP Ports |
10000 to 60000 |
Link to ThalamusGME Video Conferencing – Troubleshooting Guide & Checklist
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