Creating and Managing Scorecards

Set up, configure, assign, and manage Scorecards for applicant evaluation in Thalamus.


1. What are Scorecards?

Scorecards are structured evaluation forms used to score applicants during application review and interviews. Each Scorecard contains a set of questions delivered to reviewers automatically, allowing your team to evaluate applicants consistently and collect results directly in Core and Cortex.

Programs can create as many Scorecards as needed and assign them to specific reviewers or applicants.

There are three components to the scoring setup:

  • Scorecards: structured forms with one or more questions, delivered to reviewers for each applicant

  • Questions: the individual items reviewers respond to. Each question can be assigned a response type, point value, reviewer notes, and an optional Competency layer. See Section 3 for more details on Competencies

  • Scoring Aggregation: the configuration that controls how individual reviewer scores combine into a program-level result


2. Before starting

When navigating to the Scorecards section for the first time in a season, Thalamus presents a Getting Started screen that guides setup based on the program's history.

New programs: first-time setup

Programs that have not used Scorecards before will be guided through setup:

  1. Decide whether to use Competencies (optional)

  2. Build Scorecards using the Scorecard Builder

  3. Configure Scoring Aggregation once Scorecards are ready

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Returning programs: existing scorecards

Programs that used Scorecards in a prior season will see their existing Scorecards on the Getting Started screen. From here, programs can:

  • Continue using existing Scorecards without any changes

  • Review and edit Scorecards before scoring begins for the new season

  • Add Competencies (optional) for the new season, even if they were not used before

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Note: All Scorecards, Competency associations, and Scoring Aggregation settings from the previous season are carried over automatically. A returning program may delete existing Scorecards and Competencies to start as if this was their first-time setup.

Scorecards carried over from a previous season become editable again at the start of each new season, up until they are first used to evaluate an applicant.


3. Setting up Competencies (optional)

Competencies are optional. Programs can build and use Scorecards without them. Competencies are recommended when a program wants to:

  • Organize Scorecard questions under named evaluation categories (for example, Communication, Professionalism)

  • Aggregate scores at the Competency level rather than at the Scorecard level

Note: Competencies cannot be added to Scorecards after a Scorecard has been used to evaluate an applicant.

 

Create a Competency

  1. Navigate to the Scorecards section and select Getting Started

  2. Choose to set up Competencies when prompted

  3. Enter a name and short description for each Competency

  4. Select Save

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Associating Competencies with Questions

When adding a Question to a Scorecard, the question can be linked to one of the program's Competencies.

Note: If a scored question on a Scorecard is assigned to a Competency, all scored questions on that Scorecard must be assigned to a Competency.

4. Building Scorecards

The Scorecard Builder allows programs to create and configure each Scorecard. Scorecards can be built in a few minutes and previewed before use.

Create a new Scorecard

  1. From the Scorecards section, select + Create scorecard

  2. Enter a name for the Scorecard

  3. Choose Where this scorecard is used: Core or Cortex

  4. Choose the Question scoring method: Average or Sum

  5. Add Questions (see below)

  6. Select Preview to verify how the Scorecard will appear to reviewers

  7. Select Save or Save and close

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Add Questions

Select Add question for each item to include on the Scorecard. Each question requires:

  • Question text: the prompt the reviewer will see

  • Response type:

    • Score - a numeric score within a range you define

    • Likert - a numeric score within a range you define, shown to reviewers as scale labels

    • Levels - scored levels with titles and descriptions, supporting in-between responses

    • Dropdown - one score option chosen from a list

    • Yes / No - yes or no question, with scores you define for each answer

    • Free Text - written feedback.

      • Note: Free Text questions are not scored and cannot be linked to a Competency.

Each Question also supports the following optional settings:

  • Enable Notes: allow reviewers to add notes when answering the question

  • Custom point values: assign specific numeric values to answer choices

  • Competency (optional): link the question to a Competency, if applicable

  • “Unable to Assess” option: allows a reviewer to exclude the question from score calculations when the criterion cannot be evaluated for a given applicant

The Scorecard Builder also displays:

  • The number of questions on each Scorecard

  • How many applicants have been evaluated with it

  • Which Thalamus product it is used in

  • Which scores it contributes to

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Preview and save a Scorecard

Select Preview to verify how the Scorecard will appear to reviewers, then select Save or Save and close.


5. Managing Scorecards

Edit a Scorecard

Scorecards can be edited before they are used for the first time to evaluate any applicant. Once a Scorecard has been used for scoring, it is locked to preserve data integrity.


Delete a Scorecard

  1. From the Scorecards section, locate the Scorecard to delete
  2. Select the delete icon on the Scorecard row
  3. A Delete scorecard? confirmation window will appear
  4. Review the warning and select Delete scorecard to confirm

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6. Assigning Scorecards

Once Scorecards are built, they can be assigned from the Assignments tab.

Assign a specific Scorecard to a reviewer

  1. Go to the Assignments tab

  2. Select the applicant to assign

  3. Choose the reviewer and the specific Scorecard to assign to them

Assign multiple Scorecards to the same reviewer

More than one Scorecard can be assigned to a reviewer for the same applicant. Both Scorecards will appear in the reviewer's score drawer.

Allow reviewers to choose their Scorecard

If a reviewer is assigned to an applicant without a specific Scorecard selected, the reviewer can choose from any Scorecard the program has set up at the time of scoring.


7. Scoring Aggregation

Scoring Aggregation determines how Scorecard and Competency results combine into three program-level scores: Cortex Application Score, Core Interview Score, and Overall Score.

Configure a program-level score

  1. Navigate to the Scoring aggregation page

  2. Select Configure or Edit next to Cortex Application Score, Core Interview Score, and Overall Score

  3. Choose whether to calculate the score from Scorecards or Competencies

  4. Select which Scorecards or Competencies should contribute

  5. Choose how the selected inputs should combine: Average or Sum

    • Average means each selected input contributes equally unless custom weights are applied.

    • Sum means all selected inputs are added together.

  6. If using Average, set a weight for each selected input so that weights total 100%

  7. Select Save

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Competency-based aggregation

When Competencies are configured, any program-level score (Cortex Application Score, Core Interview Score, or Overall Score) can be calculated from Competency-level scores instead of Scorecard-level scores.

Calculating a score from Competencies requires that:

  1. Competencies are configured for the program

  2. Every scored question on each Scorecard contributing to that score is linked to a Competency.

Attempting to save without meeting both conditions will display a validation message.

 

Reviewer / interviewer weighting

By default, all reviewers and interviewers contribute equally when scores are averaged. Custom weights can be assigned to each reviewers' or interviewers' scores.

To adjust reviewer or interviewer weighting:

  1. Select Scoring Aggregation in the Scoring menu

  2. Locate Reviewer/interviewer weighting

  3. Adjust an individual reviewer's or interviewer's influence

  4. Select Save

Note: Reviewer / interviewer weighting applies across all program Scorecards and score types, including the Overall Score.

 

Exporting score data

Score data can be exported at any time. Each export includes the question, its associated Scorecard, the assigned reviewer / interviewer, and the reviewer / interviewer's response for each item. Exports can be filtered by reviewer or Scorecard.


For additional questions or support, please contact our team by submitting a ticket here or by clicking the teal "Help" button in the lower right-hand corner of any page of our website.

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