Complete Program Acknowledgments sent by programs in Thalamus Core.
1. What is a Program Acknowledgment?
Programs may send you documents or links that require confirmation of receipt and review. The Program Acknowledgment feature allows you to complete this confirmation directly within Thalamus.
2. View assigned Program Acknowledgments
When a program sends you a Program Acknowledgment Package, you will receive an email notification. The package can then be accessed from your dashboard upon logging into Thalamus Core, in the Program Acknowledgments section.
| Note: Programs can send new or updated versions of a package at any time. If a package is updated after you have already submitted an acknowledgment, you will be required to review and submit a new acknowledgment. |
The Program Acknowledgments section is organized into two tabs:
- Pending — acknowledgments that have been assigned but not yet submitted
- Completed — acknowledgments that have been reviewed and submitted
Each acknowledgment is listed with the program name. From this section, you can review program-provided materials, complete new acknowledgments, and review previously submitted acknowledgments.
3. Submit a Program Acknowledgment
To complete a new acknowledgment:
- Locate the Program Acknowledgments section on your dashboard and select the Pending tab
- Find the Program Acknowledgment you'd like to complete, and select Review & sign
- In the Applicant Acknowledgment window, review all documents, links, and instructions provided by the program
- Select each document to download and review it
- Under Confirm & sign, check the confirmation box to confirm you have reviewed the materials and acknowledge receipt (required)
- Under Signature option, select Type to type your legal name, or Draw to sign by hand
- Add your signature using your legal name (required)
- Select Submit
| Important: Once an acknowledgment has been submitted, it cannot be undone or edited. Your acknowledgment and electronic signature will be shared with the program. |
4. Frequently asked questions
| Question | Answer |
|---|---|
| Is the Program Acknowledgments feature available on mobile? | No. Program Acknowledgments are only available on Thalamus Web at this time. |
| What do the acknowledgment statuses mean? | Pending — an acknowledgment package has been sent by the program but has not yet been submitted by the applicant. Completed — the applicant has reviewed and submitted their acknowledgment and signature. |
| How do I add a signature? | Two signature options are available under Signature option. You must use your legal name in either case. Type — type the legal name directly into the Name field. Draw — sign using a mouse or trackpad: click inside the signature box, hold down the mouse button or trackpad, draw the signature, and release when finished. Select the X to clear and redraw if needed. |
| Can a submitted acknowledgment be edited or undone? | No. Once an acknowledgment has been submitted, it cannot be edited or reversed. |
| What if updates are made after I've already submitted? | If a program updates the documents or links after submission, you will be asked to complete a new acknowledgment. Your previous submission will remain on record and will not be changed or removed. |
| What if I have questions about the documents or program requirements? | Questions about the following should be directed to the program: documents or links provided, the acknowledgment statement, program requirements or deadlines, and whether the acknowledgment must be completed before the interview. You can also select Contact program within the acknowledgment window. |
| What can Thalamus Support help with? | Thalamus Support can assist with login issues and technical problems within the platform. Program-specific questions should be directed to the program directly. |