Join, participate in, and manage virtual interviews directly from the Thalamus mobile app using Thalamus Video.
1. What is Thalamus Video?
Thalamus Video allows applicants to participate in virtual interviews and events directly within Thalamus. The mobile experience provides access to interview details, device settings, and in-call controls to help applicants prepare for and participate in virtual sessions.
2. Before joining a session
Before joining a virtual interview, applicants may be prompted to allow access to their device's camera and microphone. Select Allow when prompted to enable participation in a Thalamus Video interview. If these settings need to be adjusted, review your device's privacy settings.
Applicants can also review and test camera and microphone settings before joining a session from the Thalamus Video section in Account & Settings.
| Important: Test your camera and microphone before joining an interview to help ensure a successful virtual interview experience. |
3. Joining a session
When a virtual interview becomes available, applicants can review session information and join directly from the mobile app. The session preview screen displays the following details:
Event name
Interview date and time
Room ID
Callback number
Camera preview
Microphone status
Applicants can select a video background or upload a custom background before joining. Once ready, select Join Session to enter the interview.
4. During a session
During a live interview, applicants can view participants and manage audio and video settings directly from the call screen. A countdown timer on the call screen displays the time remaining in the session.
Live messaging chat is available throughout the session. Applicants can navigate between views by swiping on the call screen:
Swipe right to view Participants
Swipe left to view Comments
Applicants can end the call at any time by selecting the hang up button.
Available in-call controls include:
| Control | Description |
| Camera | Turn video on or off. |
| Microphone | Mute or unmute audio. |
If audio or video issues occur during the session, use the available controls to verify that the camera and microphone remain enabled.
5. Additional resources
For more information about the Thalamus Video experience, see the Thalamus Video Troubleshooting guides.
6. Frequently asked questions
| Question | Answer |
Why is my camera or microphone not working on mobile? |
Your device may need permission to access the camera and microphone. Go to your device's Settings, locate Thalamus, and ensure camera and microphone access is enabled. Then return to the app and try again. |
Can I use a video background on the mobile app? |
Yes. Applicants can select or upload a custom video background from the session preview screen before joining. |
Is background blur available on the mobile app? |
Background blur is not available on the mobile app at this time. |
What happens if I lose connection during a session? |
If connection is lost during a session, return to the app and rejoin the session using the same link or room ID. Applicants can also dial in to the Thalamus Video room using the callback number displayed on the session preview screen. |