Now that your program has been added to Thalamus, it's time to review and update your settings for the full season prior to inviting applicants to avoid issues with your interview settings.
This article will review all calendar settings: How do I find these calendar settings? Where in Thalamus do I look for this?
The waitlist can be amended for a specific date or for the program entire interview season.
When the wait list is enabled on the program screen this would allow waitlist across all interview dates in the program.
Wait list Type
There are two types of waitlists that allow your applicants to receive notifications about open spots on an interview day.
- Ordered - Programs create a list of applicants that they wish to add to the waitlist and based on that ordered list, this is the order in which applicants will be notified that a spot has opened. If the applicant does not respond in the time frame selected under the waitlist email interval, they will lose the option to sign up and the spot will be offered to the next applicant on the list. Programs have complete control over the order of the waitlist.
- Pooled - All applicants will receive an email when a spot opens but it will be on a first come, first served sign up.
Waitlist Interval Email
The waitlist Interval email allows the program to set the response time in which an applicant must respond to the interview invite. The time frame is at the total discretion of the program and how fast they would like to resolve any open slots on their calendar.
Interview reminder Interval
The interview reminder interval allows the program to set the time in which to remind the applicants of their upcoming interview.
Like many of our calendar features it is set with a default and can be changed to meet the needs of the program during their interview events.
There are two types of lockout intervals.
Sign up Lock interval: Programs can set the terms on how many days before the interview date an applicant can no longer self-sign up for an interview. As with the wait list this time frame is at the discretion of the program and can be updated as they see fit to suit their needs. If the program determines that there is an applicant that they wish to see after the sign-up lock interval period has passed, they are able to manually enter that applicant into the specific interview date.
Cancellation lock interval: Programs can set the number of days prior to the interview date that an applicant can automatically (self cancel) cancel an interview. Once the cancellation lock interval is set, applicants will not be able to cancel within that interview date, but the program can override this and manually cancel the applicant.
Calendar Settings/Event Status
The event status controls the ability for the applicant to view open spots within a specific day and prevents them from self-scheduling for all available interview dates in the program. The applicant will always see events as full even if there are cancellations for the interview day. The applicants will have the ability to cancel their interview if it is prior to the cancellation lock interval.
Please note: While all of the calendar settings are in place to help the program to have more control over their full season, manual changes as be made on specific interview days as needed.