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All about Thalamus Customer Support
Is Thalamus open to feature requests and/or feedback?
Can I send applicants pre-interview survey questions?
Can I create an interview day that is accessible only by applicants I select?
How does the ordered wait list work?
Can I automatically send applicant activity log updates to my email?
Does Thalamus track cancellations/confirmations in real time?
What if applicants don’t respond right away to an invitation?
Can we invite applicants' multiple times?
Can I customize the email templates that Thalamus sends applicants?
Does Thalamus prevent no-shows?
Can I change an applicant’s interview day, time, or status?
Can I prevent last minute changes or cancellations?
Can I create more than one interview event per day (e.g. am and pm sessions)?
Can Thalamus communicate back to ERAS?
Should I import all my applicants into Thalamus or only those we plan on interviewing?
Can I import applicants in waves / batches?
Does Thalamus support uploads of application pdf files?
Does my program have to use an application system like ERAS or SF Match to use Thalamus?
Which web browsers are compatible with Thalamus?
Can I customize Thalamus to match my program or institution’s brand?
Can each person on my staff have their own login?
Is Thalamus compatible with ERAS and/or SFMatch?
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