Logging in to Your Thalamus Account for Applicants

September 02, 2019 17:11

1. Your Thalamus Account Token

You will receive your Thalamus account token in one of two ways depending on whether you applied through MyERAS or a different application.

For Applicants who applied through MyERAS and have a AAMC ID

After you register for MyERAS using your MyERAS account token, you will receive an email from Thalamus with a Thalamus account token
Use that token to finish setting up your Thalamus Applicant Account
If your token has expired, please contact our team by submitting a ticket here or by clicking the teal "Help" button in the lower right-hand corner of any page of our website for a new token
For more details, see Creating your Thalamus Applicant Account

For Applicants who applied through a different application and who do not have a AAMC ID

You will receive a Thalamus account token after a program sends you an invitation
For more details, see Finalizing your Thalamus Applicant Account (non-MyERAS)

2. Log in to Thalamus on our Homepage

Go to the Thalamus homepage: www.thalamusgme.com
Select Login from the upper menu bar
From the dropdown menu, select Thalamus
You will be taken to the Thalamus login page: https://app.thalamusgme.com/
Enter your email address
Select Sign In
On the next page, enter your password
Select Sign In again

3. Log in to Thalamus through your AAMC account

You may also log in using your AAMC credentials.

Note: Use this option only if your Thalamus account is connected to your AAMC account.

Go to the Thalamus login page: https://app.thalamusgme.com/
Select Sign in with AAMC Account
You will be taken to the OneAAMC login page
Enter your AAMC login credentials
After signing in, you will be redirected back to Thalamus

4. Trouble accessing your account

If you cannot log in, you can reset your password. For more details, see Recovering your Forgotten Password.

From the Thalamus login page enter your email, click Sign In
At the bottom of the screen, select Forgot Password
Select Send Email
Check your inbox for the password reset email

Important: If you do not receive a password reset email, your Thalamus account may be connected to a different email address. Attempt the password recovery steps above using any other email addresses you may have used in the past. If you still cannot access your account, contact Thalamus Customer Care.

5. Contact Thalamus Customer Care

If you cannot access your account, contact Thalamus Customer Care.

You can reach the team in either of the following ways:

Select the teal Help button in the bottom-right corner of any Thalamus screen
Email customercare@thalamusgme.com

6. Log out of Thalamus

When you are finished using Thalamus, you can log out of your account.

Select your user profile icon in the upper-right corner of the page.
From the dropdown menu, select Log out.
A confirmation message will appear asking if you want to log out of all Thalamus products.
Select Yes to finish logging out.

You are now logged out of your Thalamus account.

For additional questions or support, please contact our team by submitting a ticket here or by clicking the teal "Help" button in the lower right-hand corner of any page of our website.